We here for you.

F.A.Q. - NO B.S.

 
 
 
 

THE BIG ONES
+ $25/person for 2 hrs $30/person for 3 hrs
+ BYOB (Bring Yo Own Bevs & ur own food!)
+ YES, THAT MEANS NO, WE DON’T SERVE FOOD…-> UBER EATS 👌

RESERVATIONS
+ We require a deposit to hold a room. That fee comes off the total charge. The deposits are based on the room and duration. There is a $5 non-refundable fee Square charges to make the rez. (Book here.) (Cancellation list here)

CANCELATIONS
+ Cancelation policy is strict. This is like an event hold. We hold the karaoke suite FOR YOU & nobody else. Not like a flakey restaurant reservation.
>> View the Cancelation POLICY here

UR HEALTH
+ ALL MICS ARE SANITIZED, BUT PLEASE USE HAND SANI & WASH UR HANDS!
+ FOR YOUR ARRIVAL, PATIENCE WHILE WE CLEAN THE ROOMS AND YOUR WHOLE PARTY GATHERS IS NOT ONLY APPRECIATED, IT’S NECESSARY. 🙏
+ WE HAVE HAND-SANI, OFC.

ARRIVAL/PARKING
+ UBER/LYFT STRONGLY STRONGLY SUGGESTED (COZ, DON’T HAVE TO PARK OR HAVE A DD)
+ PARKING IS FREE ON NELSON ST AND THERE IS A PAID LOT ACROSS THE STREET AT CASTLEBERRY POINTE.
+ ENCOURAGE YOU TO DROP OFF UR PPL & THEN GO PARK.

PAYMENT
+ WE TAKE, CARDS, CASHAPP, VENMO, APPLE PAY AND NFT’S FOR PAYMENT. IF YOU MAKE A RESERVATION CHOOSE TO SAVE UR CARD & WHEN U COME IN WE CAN JUST CHARGE THAT CARD FOR EASE IF U WANT. JUST WALK OUT LIKE A BALLER AND SAY PUT IT ON MY TAB!
+ WE CAN CHARGE YOU FOR THE ENTIRE TICKET OR INDIVIDUALS. TELL US WHETHER UR PPL ARE GOING TO VENMO YOU OR PAY US. WE CAN WORK OUT THE DEPOSIT ACCORDINGLY.

AGES
+
All ages are accepted with conditions for drinking/chaperones.

  • Over 21 is ALLLL GOOOOD. Over 65 is impressive.

  •  18-21 can reserve but no alcohol is allowed in the room periodt! (W/O PARENT/GUARDIAN PRESENT)

  • You can bring your OWN under-age kids and have an adult chaperone -(required 4 the entirety of the party.) Kids 6 and under are free.

VIBE (ENFORCED WITH SMILES…AS LONG AS WE CAN STAND IT)
+ Only chill PPL pls
+ OK, also energetic vibes too

TIPS
+ Saturdays fill up quickly - usually 3-5 weeks in advance
+ More than 30 ppl invited? Check in with us. People do flake but we want to accommodate and may require a 2nd room.
+ You may bring UR own decorations like balloons n’ what not. (NO feathers, glitter, confetti, balloons with confetti)
+ No hookahs or shishas… ours or yours. Not that we have any. Very sorry. Old building does not allow it.
+ When planning, just get $’s from UR friends in UR party when they RSVP caaaause it will help them not flake & OUR MINIMUM CHARGES ARE NECESSARY TO KEEP OUR DOORS OPEN

DONT’S
+ Break things. We will charge your host.
+ Bring feathers, glitter or confetti balloons
+ Bring food warmers or crock pots.
+ Show up plastered. We reserve the right to turn you away for the safety and sanctity of everyone involved.
+ Show up thinking you can lock the room and do whatever. Our rooms are nice and our equipment is expensive. Your host as signed a contract agreeing to cover damages.
+ Make up reasons for your cancellation because it’s usually pretty apparent having done this for years now with over 30 parties every weekend.
+ Smash your cake into our cushions, you will have to pay for dry-cleaning or replacement.
+ Charge tickets to strangers for an event at our location. It is illegal. You can obviously collect money from your friends for the room.

{P.S. NO B.S.} we do this cause we love it & couldn’t stand the grind.